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Hallmark Hotel Carlisle

  • AA 4 Star Hotel
  • Self-assessed Accessibility Information

Hotel with 70 rooms £65-£148 prpnb

AA 4 STAR HOTEL

Contact

01228 531951

Address

Court Square,
Carlisle,
Cumbria,
CA1 1QY

Children welcomeTelephoneTelevisionTea/coffee making in bedroomsLicenced (table or bar)Packed lunches providedSpecial diets availableLaundry/valet serviceNight porterPassenger liftIroning facilitiesConference facilitiesChristmas special programmeTravel agent bookingsSnacks/afternoon teaPrivate parkingTotally non-smokingDogs/pets NOT acceptedCentral heatingElectric shaver pointsTelevision availableRestaurant open to non-residentsVisa/Mastercard/Switch acceptedVegetarian diet availableAmerican Express acceptedWiFi or internet accessCoach parties welcomedSingle sex groups welcomedEvening mealsHairdryerHigh chairs availableCots available

We accept children of all ages including babies. Please note that payments by Amex have a 3.5% charge. Children welcome from any age.

Reviews

    Mature / Senior Couple Philip Lee
    Kambah Act, Australia
    17 June 2014
    Rated as 3 out of 5

    “average facilities”

    Low water pressure in shower. Wifi did not connect -- only in corridor. Hotel had tired feel with need to update facilities. Good breakfast options

    Rated as 3 out of 5 Rated as 4 out of 5 Rated as 3 out of 5 Rated as 4 out of 5 Rated as 3 out of 5
    Report abuse: Contact helpdesk@nvg.net

    Facilities

    • Children welcomeChildren welcome
    • TelephoneTelephone
    • TelevisionTelevision
    • Tea/coffee making in bedroomsTea/coffee making in bedrooms
    • Licenced (table or bar)Licenced (table or bar)
    • Packed lunches providedPacked lunches provided
    • Special diets availableSpecial diets available
    • Laundry/valet serviceLaundry/valet service
    • Night porterNight porter
    • Passenger liftPassenger lift
    • Ironing facilitiesIroning facilities
    • Conference facilitiesConference facilities
    • Christmas special programmeChristmas special programme
    • Travel agent bookingsTravel agent bookings
    • Snacks/afternoon teaSnacks/afternoon tea
    • Private parkingPrivate parking
    • Totally non-smokingTotally non-smoking
    • Dogs/pets NOT acceptedDogs/pets NOT accepted
    • Central heatingCentral heating
    • Electric shaver pointsElectric shaver points
    • Television availableTelevision available
    • Restaurant open to non-residentsRestaurant open to non-residents
    • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
    • Vegetarian diet availableVegetarian diet available
    • American Express acceptedAmerican Express accepted
    • WiFi or internet accessWiFi or internet access
    • Coach parties welcomedCoach parties welcomed
    • Single sex groups welcomedSingle sex groups welcomed
    • Evening mealsEvening meals
    • HairdryerHairdryer
    • High chairs availableHigh chairs available
    • Cots availableCots available

    We accept children of all ages including babies. Please note that payments by Amex have a 3.5% charge. Children welcome from any age.

    Self-Assessed Accessibility Details

    Parking

    • Surface of the car park and pathway leading to entrance is
      • YesSolid ie tarmac / concrete etc
    • YesDrop-off point for guests outside entrance

    Public Areas

    • Level access (no steps/thresholds) or access by ramp or lift to:
      • YesEntrance to reception
      • YesPublic toilet
      • YesOne or more bedrooms
      • YesLounge
      • YesBar
    • YesGood contrast between the floor and wall
    • YesClear surfaces such as glass doors have contrast markings
    • YesBaby changing facilities

    Bedrooms

    • YesBedroom furniture can be re-arranged if requested by guest
    • YesBedroom with non-allergenic bedding available
    • Bathrooms available with:
      • YesSeparate shower unit
      • YesBath with shower
      • YesBath
    • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair

    Entrance

    • YesSteps to the main entrance
      • 5
        Number of steps to entrance
      • YesHandrail by steps
    • YesEntrance well lit
    • YesBell at main entrance

    Dining

    • YesLevel access (no steps/thresholds) or access by ramp or lift
    • YesGood contrast between the floor and walls
    • Meals for guests with special dietary requirements can be provided:
      • YesSugar free (diabetic)
      • YesGluten free (coeliac)
      • YesLactose free (dairy free)
      • YesNut free
      • YesVegetarian
      • YesVegan

    General

    • YesProprietors/staff available 24-hours
    • YesEmergency evacuation procedures for guests with disabilities
    • YesStaff have had disability awareness training

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