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The Tranquil Otter

  • VisitEngland 5 Star Self-catering
  • VisitEngland Gold Award
  • Older and less mobile
  • Part-time wheelchair users
  • Member of Cumbria Tourism
  • Self-assessed Accessibility Information

Self-catering with 8 units £0-£1930 pupw sleeps 2-6

VISITENGLAND 5 STAR SELF CATERING, VISITENGLAND GOLD AWARD, SOME UNITS: SUITABLE FOR OLDER AND LESS MOBILE, SOME UNITS: SUITABLE FOR PART-TIME WHEELCHAIR USE, ACCESS DETAILS

Contact

01228 576661

Address

The Lough,
Thurstonfield,
Carlisle,
Cumbria,
CA5 6HB

Children welcomeRadioTelevisionIroning facilitiesHealth/beauty facilities onsitePrivate parkingGardenDisabled facilitiesCentral heatingLaundry facilitiesFreezerMicrowave cookerDishwasherLinen providedLinen for hireSauna onsiteGolf available (onsite or nearby)Children's outdoor play areaCleaning serviceVisa/Mastercard/Switch acceptedDogs/pets accepted by arrangementWiFi or internet accessLeisure club (onsite or nearby)DVD playerHairdryerHigh chairs availableCots availableReal log/coal firesBarbecueDrying facilitiesWashing machine

Pets welcome by prior arrangement. The Tranquil Otter woodland walk is wheelchair accessible. Single sex couples and families welcome. We do not cater for hen or stag parties. Children welcome from any age.

Facilities

  • Children welcomeChildren welcome
  • RadioRadio
  • TelevisionTelevision
  • Ironing facilitiesIroning facilities
  • Health/beauty facilities onsiteHealth/beauty facilities onsite
  • Private parkingPrivate parking
  • GardenGarden
  • Disabled facilitiesDisabled facilities
  • Central heatingCentral heating
  • Laundry facilitiesLaundry facilities
  • FreezerFreezer
  • Microwave cookerMicrowave cooker
  • DishwasherDishwasher
  • Linen providedLinen provided
  • Linen for hireLinen for hire
  • Sauna onsiteSauna onsite
  • Golf available (onsite or nearby)Golf available (onsite or nearby)
  • Children's outdoor play areaChildren's outdoor play area
  • Cleaning serviceCleaning service
  • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
  • Dogs/pets accepted by arrangementDogs/pets accepted by arrangement
  • WiFi or internet accessWiFi or internet access
  • Leisure club (onsite or nearby)Leisure club (onsite or nearby)
  • DVD playerDVD player
  • HairdryerHairdryer
  • High chairs availableHigh chairs available
  • Cots availableCots available
  • Real log/coal firesReal log/coal fires
  • BarbecueBarbecue
  • Drying facilitiesDrying facilities
  • Washing machineWashing machine

Pets welcome by prior arrangement. The Tranquil Otter woodland walk is wheelchair accessible. Single sex couples and families welcome. We do not cater for hen or stag parties. Children welcome from any age.

Self-Assessed Accessibility Details

Parking

  • Parking for Single unit properties:
    • YesParking space provided
    • YesWithin 50 metres approx. of entrance
  • Parking for Multiple unit properties:
    • YesWithin 50 metres approx. of entrance
    • YesDesignated parking space provided for guests with disabilities
    • YesDrop-off point for guests outside entrance
  • Surface of the car park and pathway leading to entrance:
    • YesGravel
  • Route from the parking area to the entrance:
    • YesFlat (i.e. without steps)
    • YesHas ramp

Access

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesToilet and bathroom
    • YesOne or more bedrooms
    • YesLounge
    • YesKitchen
    • YesDining room
    • YesToilet suitable for wheelchair users
    • YesOutdoor facilities
  • YesGood contrast between the floor and walls

Bed/ Bathrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedrooms available with non-allergic bedding (ie non-feather pillows)
  • YesBedrooms available with no fitted carpets
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath
    • YesWet room
  • YesSeparate shower unit with support handrails available
  • YesSeparate shower unit with fixed shower seat or shower chair available
  • YesW.C. fitted with handrails available
  • YesTaps in bathroom with lever handles available
  • YesBathrooms available that have been specially adapted for wheelchair user

Entrance

  • YesRamp to entrance
    • YesHandrail by ramp
  • YesEntrance is well lit

Kitchen

  • YesSink taps have lever handles

General

  • YesGuest information available in large print (14pt and over)

Notes

We can arrange for information to be provided in large print. We have 4 units that are specifically adapted lodges. They are Buzzard, Dunnock, Egret and Heron. All four lodges have fixed handrails; Buzzard and Heron have fixed shower stools.

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