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Swallow Hilltop Hotel

  • Self-assessed Accessibility Information

Hotel with 92 rooms £39-£89 prpnb

Contact

01228 529255

Address

Hilltop Heights,
London Road,
Carlisle,
Cumbria,
CA1 2NS

Children welcomeTelephoneTelevisionSatellite TVTea/coffee making in bedroomsLicenced (table or bar)Special diets availableLounge for residents' useNight porterPassenger liftIroning facilitiesConference facilitiesChristmas special programmeTravel agent bookingsSnacks/afternoon teaBaby listening serviceRegular entertainmentPrivate parkingGardenTotally non-smokingDisabled facilitiesCentral heatingElectric shaver pointsTelevision availableSauna onsiteSwimming pool - indoor onsiteSnooker/billiards/pool onsiteRestaurant open to non-residentsVisa/Mastercard/Switch acceptedDogs/pets accepted by arrangementVegetarian diet availableAmerican Express acceptedWiFi or internet accessLeisure club (onsite or nearby)Coach parties welcomedSingle sex groups welcomedEvening mealsHairdryerGym on siteStaff fluent in GermanStaff fluent in Polish

Children welcome from any age.

Facilities

  • Children welcomeChildren welcome
  • TelephoneTelephone
  • TelevisionTelevision
  • Satellite TVSatellite TV
  • Tea/coffee making in bedroomsTea/coffee making in bedrooms
  • Licenced (table or bar)Licenced (table or bar)
  • Special diets availableSpecial diets available
  • Lounge for residents' useLounge for residents' use
  • Night porterNight porter
  • Passenger liftPassenger lift
  • Ironing facilitiesIroning facilities
  • Conference facilitiesConference facilities
  • Christmas special programmeChristmas special programme
  • Travel agent bookingsTravel agent bookings
  • Snacks/afternoon teaSnacks/afternoon tea
  • Baby listening serviceBaby listening service
  • Regular entertainmentRegular entertainment
  • Private parkingPrivate parking
  • GardenGarden
  • Totally non-smokingTotally non-smoking
  • Disabled facilitiesDisabled facilities
  • Central heatingCentral heating
  • Electric shaver pointsElectric shaver points
  • Television availableTelevision available
  • Sauna onsiteSauna onsite
  • Swimming pool - indoor onsiteSwimming pool - indoor onsite
  • Snooker/billiards/pool onsiteSnooker/billiards/pool onsite
  • Restaurant open to non-residentsRestaurant open to non-residents
  • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
  • Dogs/pets accepted by arrangementDogs/pets accepted by arrangement
  • Vegetarian diet availableVegetarian diet available
  • American Express acceptedAmerican Express accepted
  • WiFi or internet accessWiFi or internet access
  • Leisure club (onsite or nearby)Leisure club (onsite or nearby)
  • Coach parties welcomedCoach parties welcomed
  • Single sex groups welcomedSingle sex groups welcomed
  • Evening mealsEvening meals
  • HairdryerHairdryer
  • Gym on siteGym on site
  • Staff fluent in GermanStaff fluent in German
  • Staff fluent in PolishStaff fluent in Polish

Children welcome from any age.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesOne or more bedrooms
    • YesSwimming pool
    • YesGym/leisure centre
  • YesGood contrast between the floor and wall
  • YesClear surfaces such as glass doors have contrast markings
  • YesBaby changing facilities

Bedrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • YesBedroom without fitted carpets available
  • Bathrooms available with:
    • YesBath with shower
    • YesWet room
  • YesSeparate shower unit with support handrails available
  • YesBath with support handrails available
  • YesWCs with handrails available
  • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
  • YesBathrooms available that have been specially adapted for wheelchair users

Entrance

  • YesSteps to the main entrance
    • 5
      Number of steps to entrance
    • YesHandrail by steps
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesGood contrast between the floor and walls
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities
  • YesStaff have had disability awareness training