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The View Hotel

  • Member Of EHA
  • Self-assessed Accessibility Information

Hotel with 126 rooms £40-£219 prpnb

MEMBER of EHA

Contact

01323 433900

Address

Grand Parade,
Eastbourne,
East Sussex,
BN21 4DN

Children welcomeTelephoneRadioTelevisionSatellite TVTea/coffee making in bedroomsLicenced (table or bar)Packed lunches providedSpecial diets availableLounge for residents' useLaundry/valet serviceNight porterPassenger liftIroning facilitiesConference facilitiesSnacks/afternoon teaRegular entertainmentTotally non-smokingDogs/pets NOT acceptedDisabled facilitiesCentral heatingLaundry facilitiesElectric shaver pointsTelevision availableFishingShootingGolf available (onsite or nearby)Restaurant open to non-residentsVisa/Mastercard/Switch acceptedVegetarian diet availableDesignated smoking areaWiFi or internet accessLeisure club (onsite or nearby)Air conditioningCoach parties welcomedEuros acceptedSingle sex groups welcomedEvening mealsHairdryerHigh chairs availableCots availableStaff fluent in GermanStaff fluent in SpanishStaff fluent in PortugueseStaff fluent in PolishOn street/public parking

Reviews

    Group J M
    United Kingdom
    25 May 2018
    Rated as 3 out of 5

    “Pleasant stay one night”

    On May 4th in the afternoon I made an online reservation for a Standard Double for one night through VisitEastbourne and the description mentioned scenic view when we arrived I showed the confirmation email to the receptionist and he said that our reservation hasn’t come through and he needs to enter it from scratch which was fine. However, when we went upstairs to our room we found out that it rather was an Economy Double room because it only had town view which was a bit disappointing. The room itself was fine it looked as we expected but the view wasn’t there. We stayed one night, had breakfast in the morning and checked out with the same receptionist who was very friendly. We wanted to stay another night in the area either in Eastbourne or Brighton but hadn’t booked. We stayed at the Seven Sisters Country Park the whole afternoon and only arrived back in Eastbourne in the evening later than expected. We hadn’t booked accommodation and we knew it would be tricky so short notice but we asked at several hotels if they had a room for the night available. They all said that they were fully booked due to the exceptionally sunny weather, the long bank holiday weekend and the Magnificent Motors event. We then returned to The View Hotel to collect our luggage and for food. It was a different receptionist that Saturday night a tall men (Eastern European heritage I believe) and when we collected the luggage we asked him if they would have a room available for the night. We knew that our chances were slim but we wanted to be sure and check. The receptions shook his head and fell into laughter which my sister and I didn’t appreciate very much. This did not happen at any of the hotels we had asked before especially considering that we had stayed at The View Hotel the night before we think it was unprofessional and rude. I live in Oxford and it was the first time that we went to stay at the south east seaside of England. I don’t know how quickly rooms can fill up in this area. We returned to Oxford that night. Apart from that we had a good time in Eastbourne and we would like to visit this area again.

    Rated as 5 out of 5 Rated as 3 out of 5 Rated as 3 out of 5 Rated as 5 out of 5 Rated as 4 out of 5
    Report abuse: Contact helpdesk@nvg.net

    Facilities

    • Children welcomeChildren welcome
    • TelephoneTelephone
    • RadioRadio
    • TelevisionTelevision
    • Satellite TVSatellite TV
    • Tea/coffee making in bedroomsTea/coffee making in bedrooms
    • Licenced (table or bar)Licenced (table or bar)
    • Packed lunches providedPacked lunches provided
    • Special diets availableSpecial diets available
    • Lounge for residents' useLounge for residents' use
    • Laundry/valet serviceLaundry/valet service
    • Night porterNight porter
    • Passenger liftPassenger lift
    • Ironing facilitiesIroning facilities
    • Conference facilitiesConference facilities
    • Snacks/afternoon teaSnacks/afternoon tea
    • Regular entertainmentRegular entertainment
    • Totally non-smokingTotally non-smoking
    • Dogs/pets NOT acceptedDogs/pets NOT accepted
    • Disabled facilitiesDisabled facilities
    • Central heatingCentral heating
    • Laundry facilitiesLaundry facilities
    • Electric shaver pointsElectric shaver points
    • Television availableTelevision available
    • FishingFishing
    • ShootingShooting
    • Golf available (onsite or nearby)Golf available (onsite or nearby)
    • Restaurant open to non-residentsRestaurant open to non-residents
    • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
    • Vegetarian diet availableVegetarian diet available
    • Designated smoking areaDesignated smoking area
    • WiFi or internet accessWiFi or internet access
    • Leisure club (onsite or nearby)Leisure club (onsite or nearby)
    • Air conditioningAir conditioning
    • Coach parties welcomedCoach parties welcomed
    • Euros acceptedEuros accepted
    • Single sex groups welcomedSingle sex groups welcomed
    • Evening mealsEvening meals
    • HairdryerHairdryer
    • High chairs availableHigh chairs available
    • Cots availableCots available
    • Staff fluent in GermanStaff fluent in German
    • Staff fluent in SpanishStaff fluent in Spanish
    • Staff fluent in PortugueseStaff fluent in Portuguese
    • Staff fluent in PolishStaff fluent in Polish
    • On street/public parkingOn street/public parking

    Self-Assessed Accessibility Details

    Parking

    • Surface of the car park and pathway leading to entrance is
      • YesSolid ie tarmac / concrete etc
    • YesDrop-off point for guests outside entrance
    • Route from the parking area to the entrance:
      • YesHas a ramp

    Public Areas

    • Level access (no steps/thresholds) or access by ramp or lift to:
      • YesEntrance to reception
      • YesPublic toilet
      • YesOne or more bedrooms
      • YesLounge
      • YesBar
    • YesGood contrast between the floor and wall
    • YesLift equipped with verbal floor announcements
    • YesLift equipped with raised floor numbers or braille numbers or letters
    • YesClear surfaces such as glass doors have contrast markings
    • YesBaby changing facilities
    • YesGuest information available in large print (14pt and over)

    Bedrooms

    • YesBedroom furniture can be re-arranged if requested by guest
    • YesBedroom with non-allergenic bedding available
    • Bathrooms available with:
      • YesSeparate shower unit
      • YesBath with shower
      • YesBath
      • YesWet room
    • YesSeparate shower unit with support handrails available
    • YesBath with support handrails available
    • YesBathroom with emergency call system available
    • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
    • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
    • YesBathrooms available that have been specially adapted for wheelchair users

    Entrance

    • YesSteps to the main entrance
      • 8
        Number of steps to entrance
      • YesHandrail by steps
    • YesRamp to entrance
      • YesHandrail by ramp
    • YesEntrance well lit

    Dining

    • YesLevel access (no steps/thresholds) or access by ramp or lift
    • YesGood contrast between the floor and walls
    • YesMenus available in large print (14pt and over)
    • Meals for guests with special dietary requirements can be provided:
      • YesSugar free (diabetic)
      • YesGluten free (coeliac)
      • YesLactose free (dairy free)
      • YesLow potassium
      • YesLow sodium
      • YesNut free
      • YesAdditive free
      • YesOrganic
      • YesVegetarian
      • YesVegan

    General

    • YesProprietors/staff available 24-hours
    • YesEmergency evacuation procedures for guests with disabilities