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Jurys Inn Hinckley Island

  • AA 4 Star Hotel
  • Stay Play Explore
  • Self-assessed Accessibility Information

Hotel with 362 rooms £149-£185 prpnb



A5, Watling Street,
LE10 3JA

Children welcomeTelephoneRadioTelevisionSatellite TVTea/coffee making in bedroomsLicenced (table or bar)Packed lunches providedSpecial diets availableNight porterPassenger liftIroning facilitiesConference facilitiesTravel agent bookingsSnacks/afternoon teaPrivate parkingTotally non-smokingDisabled facilitiesCentral heatingLaundry facilitiesElectric shaver pointsTelevision availableSauna onsiteSwimming pool - indoor onsiteGolf available (onsite or nearby)Restaurant open to non-residentsVisa/Mastercard/Switch acceptedVegetarian diet availableAmerican Express acceptedDesignated smoking areaWiFi or internet accessLeisure club (onsite or nearby)Coach parties welcomedSingle sex groups welcomedEvening mealsHairdryerHigh chairs availableCots availableGym on siteStaff fluent in Spanish

Family friendly hotel. Free parking. Free use of newly refurbished leisure club. Free wifi Children welcome from any age.


    Family with Young Children Z R
    United Kingdom
    06 September 2018
    Rated as 3 out of 5

    “OK but dine elsewhere”

    The hotel is described as being in the countryside, however it is actually located on a busy road - I had envisaged it would be more remote. Security barriers for parking which is good, however the exit code is visible at reception so not a deterrent as such. When pulling up outside the hotel, I could see lots of luggage trolleys, however no porters to aid with the luggage - this would have been useful when travelling with children especially. Reception were very friendly and whilst our room was not ready for us, they asked for a different room that was ready so that we could rest.

    The room itself was large and had most facilities, bar a fridge or safe. But perfectly fine and clean. The view was of a wall - however we were not in our room for long periods, so ok. The beds were very comfortable and I slept well eventually after all the noise of the doors closing had died down as lots of activity and noise in rooms surrounding ours an don the corridor.

    We ordered lunch in the Piazza lounge bar. There were roughly 7 people in there just having drinks whilst on laptops, so thought the food would be quick, however we waited for over 30 minutes to receive the food. I was disappointed with my child's food ordered form the mini Marco's menu - chicken fillet burger, very dry and without salad. My meal of salmon fillet, looked like a pre packed salmon fillet, overall expensive for what you received. The mini Marco meal deal came with dessert however, due to the length of time taken to serve the main, we ere due to miss our swim slot, so asked for the dessert to be delivered to our room once we returned form the pool.

    The pool was nice and clean. even though it worked on a hourly slot basis, it did get busy, to a point that I could not really swim any lengths, plus I became so itchy form the chlorine. perhaps too much chlorine in the pool as my partner was the same. There are plenty of loungers, chairs etc. but no reading material, which would have been useful.

    When arrived back in room, we rang for my sons dessert which they agreed to bring to our room. 45minutes later it had not arrived, so we rang reception who said they would chase it up. another 45 minutes passed with no dessert. By this time it was close to my sons bedtime so I rang and cancelled the order. My son was upset, but it was too late by then for him to have it anyway.

    At breakfast there was plenty of choice. Would have been nice to have made to order food also however.

    I explained to reception on check out about the Piazza lounge bar food in general plus the dessert issue and they said that I had not been charged for it. However, I explained that that is because we had already paid for it at the bar, £50. we did not add it to our room. Reception advised that I could wait and speak to the Manager, however I was unable to wait. Reception were very apologetic.

    Overall, bar the lunch issue, the hotel served its purpose as a base, as we booked under the stay, play explore offering. I do believe that the hotel is aimed more so at the business traveller and for the conference facilities.

    I would not deter anyone from staying here - just be mindful to eat out as plenty of nice little restaurants locally. would highly recommend the Italian restaurant, 'Rossini' in Hinckley village.

    Rated as 4 out of 5 Rated as 2 out of 5 Rated as 3 out of 5 Rated as 3 out of 5 Rated as 4 out of 5
    Report abuse: Contact


    • Children welcomeChildren welcome
    • TelephoneTelephone
    • RadioRadio
    • TelevisionTelevision
    • Satellite TVSatellite TV
    • Tea/coffee making in bedroomsTea/coffee making in bedrooms
    • Licenced (table or bar)Licenced (table or bar)
    • Packed lunches providedPacked lunches provided
    • Special diets availableSpecial diets available
    • Night porterNight porter
    • Passenger liftPassenger lift
    • Ironing facilitiesIroning facilities
    • Conference facilitiesConference facilities
    • Travel agent bookingsTravel agent bookings
    • Snacks/afternoon teaSnacks/afternoon tea
    • Private parkingPrivate parking
    • Totally non-smokingTotally non-smoking
    • Disabled facilitiesDisabled facilities
    • Central heatingCentral heating
    • Laundry facilitiesLaundry facilities
    • Electric shaver pointsElectric shaver points
    • Television availableTelevision available
    • Sauna onsiteSauna onsite
    • Swimming pool - indoor onsiteSwimming pool - indoor onsite
    • Golf available (onsite or nearby)Golf available (onsite or nearby)
    • Restaurant open to non-residentsRestaurant open to non-residents
    • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
    • Vegetarian diet availableVegetarian diet available
    • American Express acceptedAmerican Express accepted
    • Designated smoking areaDesignated smoking area
    • WiFi or internet accessWiFi or internet access
    • Leisure club (onsite or nearby)Leisure club (onsite or nearby)
    • Coach parties welcomedCoach parties welcomed
    • Single sex groups welcomedSingle sex groups welcomed
    • Evening mealsEvening meals
    • HairdryerHairdryer
    • High chairs availableHigh chairs available
    • Cots availableCots available
    • Gym on siteGym on site
    • Staff fluent in SpanishStaff fluent in Spanish

    Family friendly hotel. Free parking. Free use of newly refurbished leisure club. Free wifi Children welcome from any age.

    Self-Assessed Accessibility Details


    • YesDesignated parking for guests with disabilities
      • YesWithin 50 metres approx. of entrance
    • Surface of the car park and pathway leading to entrance is
      • YesSolid ie tarmac / concrete etc
    • YesDrop-off point for guests outside entrance
    • Route from the parking area to the entrance:
      • YesIs flat (i.e. without steps)

    Public Areas

    • Level access (no steps/thresholds) or access by ramp or lift to:
      • YesEntrance to reception
      • YesPublic toilet
      • YesOne or more bedrooms
      • YesLounge
      • YesBar
      • YesSwimming pool
      • YesGym/leisure centre
    • YesGood contrast between the floor and wall
    • YesLift equipped with verbal floor announcements
    • YesLift equipped with raised floor numbers or braille numbers or letters
    • YesClear surfaces such as glass doors have contrast markings
    • YesBaby changing facilities
    • YesGuest information available in large print (14pt and over)


    • YesBedroom furniture can be re-arranged if requested by guest
    • YesBedroom with non-allergenic bedding available
    • Bathrooms available with:
      • YesSeparate shower unit
      • YesBath with shower
      • YesBath
      • YesWet room
    • YesSeparate shower unit with support handrails available
    • YesSeparate shower unit with fixed shower seat or shower chair available
    • YesBath with support handrails available
    • YesWCs with handrails available
    • YesBathroom with emergency call system available
    • YesBedrooms available with emergency call systems such as vibrating pads (if fire alarm is activated)
    • YesBedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)
    • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
    • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
    • YesBathrooms available that have been specially adapted for wheelchair users


    • YesEntrance well lit


    • YesLevel access (no steps/thresholds) or access by ramp or lift
    • YesGood contrast between the floor and walls
    • YesMenus available in large print (14pt and over)
    • Meals for guests with special dietary requirements can be provided:
      • YesSugar free (diabetic)
      • YesGluten free (coeliac)
      • YesLactose free (dairy free)
      • YesLow potassium
      • YesLow sodium
      • YesNut free
      • YesAdditive free
      • YesOrganic
      • YesVegetarian
      • YesVegan


    • YesProprietors/staff available 24-hours
    • YesEmergency evacuation procedures for guests with disabilities
    • YesStaff have had disability awareness training


    Our fire alarm can be connected to hearing aids via the loop system Our fire evactuation procedure regarding disabled guests is that a member of staff will go to the bedroom/conference room of a disabled guest & personally help them to evacuate the building.