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The Black Swan

  • AA 4 Gold Star Inn
  • AA Breakfast Award
  • AA Dinner Award
  • Sawday's
  • Self-assessed Accessibility Information

Inn with 14 rooms £65-£70 pppn, £0-£263 pppnb

AA 4 GOLD STAR INN, AA BREAKFAST, AA DINNER, Sawday's

Contact

015396 23204

Address

Ravenstonedale,
Kirkby Stephen,
Cumbria,
CA17 4NG

Children welcomeTelephoneTelevisionSatellite TVTea/coffee making in bedroomsLicenced (table or bar)Packed lunches providedSpecial diets availableIroning facilitiesConference facilitiesChristmas special programmeTravel agent bookingsSnacks/afternoon teaPrivate parkingGardenTotally non-smokingDisabled facilitiesCentral heatingLaundry facilitiesElectric shaver pointsTelephone (public)Television availableTennis onsiteFishingPony trekking/horse-ridingGolf available (onsite or nearby)Restaurant open to non-residentsVisa/Mastercard/Switch acceptedPublic house/InnDogs/pets accepted by arrangementVegetarian diet availableAmerican Express acceptedWiFi or internet accessDVD playerCoach parties welcomedSingle sex groups welcomedEvening mealsHairdryerHigh chairs availableCots availableReal log/coal firesStaff fluent in German

Tennis and golf & snooker in village, free to residents. Ideal location for walking the Howgill Fells. Two ground floor disabled & dog friendly rooms. Children welcome from any age.

Reviews

    Mature / Senior Couple S S
    United Kingdom
    06 December 2017
    Rated as 5 out of 5

    “Loved it! Great setting and customer service.”

    A great hotel in the Cumbrian part of the Dales. Staff were friendly and so helpful. Room was clean, warm and comfy. It was very dog friendly. Food was excellent. Will return.

    Rated as 5 out of 5 Rated as 5 out of 5 Rated as 4 out of 5 Rated as 5 out of 5 Rated as 4 out of 5
    Report abuse: Contact helpdesk@nvg.net

    Facilities

    • Children welcomeChildren welcome
    • TelephoneTelephone
    • TelevisionTelevision
    • Satellite TVSatellite TV
    • Tea/coffee making in bedroomsTea/coffee making in bedrooms
    • Licenced (table or bar)Licenced (table or bar)
    • Packed lunches providedPacked lunches provided
    • Special diets availableSpecial diets available
    • Ironing facilitiesIroning facilities
    • Conference facilitiesConference facilities
    • Christmas special programmeChristmas special programme
    • Travel agent bookingsTravel agent bookings
    • Snacks/afternoon teaSnacks/afternoon tea
    • Private parkingPrivate parking
    • GardenGarden
    • Totally non-smokingTotally non-smoking
    • Disabled facilitiesDisabled facilities
    • Central heatingCentral heating
    • Laundry facilitiesLaundry facilities
    • Electric shaver pointsElectric shaver points
    • Telephone (public)Telephone (public)
    • Television availableTelevision available
    • Tennis onsiteTennis onsite
    • FishingFishing
    • Pony trekking/horse-ridingPony trekking/horse-riding
    • Golf available (onsite or nearby)Golf available (onsite or nearby)
    • Restaurant open to non-residentsRestaurant open to non-residents
    • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
    • Public house/InnPublic house/Inn
    • Dogs/pets accepted by arrangementDogs/pets accepted by arrangement
    • Vegetarian diet availableVegetarian diet available
    • American Express acceptedAmerican Express accepted
    • WiFi or internet accessWiFi or internet access
    • DVD playerDVD player
    • Coach parties welcomedCoach parties welcomed
    • Single sex groups welcomedSingle sex groups welcomed
    • Evening mealsEvening meals
    • HairdryerHairdryer
    • High chairs availableHigh chairs available
    • Cots availableCots available
    • Real log/coal firesReal log/coal fires
    • Staff fluent in GermanStaff fluent in German

    Tennis and golf & snooker in village, free to residents. Ideal location for walking the Howgill Fells. Two ground floor disabled & dog friendly rooms. Children welcome from any age.

    Self-Assessed Accessibility Details

    Parking

    • Surface of the car park and pathway leading to entrance is
      • YesGravel
    • YesDrop-off point for guests outside entrance
    • Route from the parking area to the entrance:
      • YesHas a ramp

    Public Areas

    • Level access (no steps/thresholds) or access by ramp or lift to:
      • YesOne or more bedrooms
      • YesLounge
      • YesBar
    • YesGood contrast between the floor and wall
    • YesClear surfaces such as glass doors have contrast markings
    • YesBaby changing facilities
    • YesGuest information available in large print (14pt and over)

    Bedrooms

    • YesBedroom furniture can be re-arranged if requested by guest
    • YesBedroom with non-allergenic bedding available
    • Bathrooms available with:
      • YesSeparate shower unit
      • YesBath with shower
      • YesBath
    • YesSeparate shower unit with fixed shower seat or shower chair available
    • YesBath with support handrails available
    • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
    • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
    • YesBathrooms available that have been specially adapted for wheelchair users

    Entrance

    • YesSteps to the main entrance
      • 3
        Number of steps to entrance
    • YesEntrance well lit
    • YesBell at main entrance

    Dining

    • YesLevel access (no steps/thresholds) or access by ramp or lift
    • YesGood contrast between the floor and walls
    • YesMenus available in large print (14pt and over)
    • Meals for guests with special dietary requirements can be provided:
      • YesSugar free (diabetic)
      • YesGluten free (coeliac)
      • YesLactose free (dairy free)
      • YesLow potassium
      • YesLow sodium
      • YesNut free
      • YesAdditive free
      • YesOrganic
      • YesVegetarian
      • YesVegan

    General

    • YesProprietors/staff available 24-hours
    • YesEmergency evacuation procedures for guests with disabilities
    • YesStaff have had disability awareness training

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