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Southview House & Indoor Pool

  • VisitEngland 4 Star Guest House
  • Fair Booking
  • Member of Cumbria Tourism
  • Self-assessed Accessibility Information

Guest House with 10 rooms £53-£119 prpnb



015394 42951


Cross Street,
LA23 1AE

RadioTelevisionTea/coffee making in bedroomsLicenced (table or bar)Packed lunches providedLounge for residents' useIroning facilitiesTravel agent bookingsPrivate parkingGardenTotally non-smokingDogs/pets NOT acceptedCentral heatingElectric shaver pointsTelevision availableSwimming pool - indoor onsiteGolf available (onsite or nearby)Visa/Mastercard/Switch acceptedVegetarian diet availableAmerican Express acceptedWiFi or internet accessDVD playerSingle sex groups welcomedHairdryerStaff fluent in GermanStaff fluent in Spanish

South View has its own indoor swimming pool which is heated to 28-29 degrees C in the winter and has patio doors leading to a large south facing licensed patio area. For your convenience we also have an honesty bar and guest lounge. Children welcome from age 16.


    Guestlink Reviews Gold Award
    Mature / Senior Couple S W
    United Kingdom
    15 March 2018
    Rated as 1 out of 5

    “Worse hotel I've ever stayed in”

    I’ve never written a negative review for a hotel before but I feel that this place is so bad for the price people need to know.

    Firstly, this is not a 4 star hotel, at a push I would give it 2.
    On arrival on our 3 night stay we were lectured on how to park our vehicle, there are not enough parking spaces for the number of rooms and their double parking policy requires you to leave the keys at reception so the owners can move your car to let others out.

    We were shown to our room which was very small, dirty and had a bad smell about it, some areas hadn’t been dusted for years, the blinds had what looked like food splattered all over them, radiator fixings hanging of the wall and the bedside lamps were badly damaged.

    We tried to remain positive so decided to head for the pool, we hired our bath ropes and made our way over. After braving the freezing cold water it was clear that this was nothing like the pictures on the website. It was very tired and run down, there was black greasy slime on all 4 walls of the pool, obviously we had to get out as staying in any longer would have been detrimental to our heath.

    The first night we managed to get a good nights sleep but as we later found out this was only down to the fact we were the only guests in that part of the hotel.
    There is no soundproofing whatsoever between rooms, you could clearly hear conversations from other guests, this we could handle but the constant droning sound that resonated through all 4 walls which went on all through the night was impossible to deal with.

    The following morning we mentioned this to the owner, he said he’ll have a word with the guests next door as it will probably be the extractor fan in the bathroom, obviously aware of the problem but no apology.
    Later that day he did say he’d spoken to the guests and received an apology from them although I didn’t think this necessary.

    On our 3rd and final night, sleep deprived we went to bed early, after 30 minutes the dreaded droning sound returned, this time it appeared to come from the other side of the room. We gave it an hour before making the decision to leave the hotel and make our way home.

    We checked out about 9pm, the owner still didn’t apologise or even offer a refund for our final night, he just said that nobody has ever complained about this before, a quick check on TripAdvisor can confirm that we’re not the only guests to have experienced this.

    If you’re going to pay this sort of money for your stay in Windermere there are plenty of other places that offer much better value for money.

    Rated as 1 out of 5 Rated as 1 out of 5 Rated as 1 out of 5 Rated as 5 out of 5 Rated as 1 out of 5
    Report abuse: Contact


    • RadioRadio
    • TelevisionTelevision
    • Tea/coffee making in bedroomsTea/coffee making in bedrooms
    • Licenced (table or bar)Licenced (table or bar)
    • Packed lunches providedPacked lunches provided
    • Lounge for residents' useLounge for residents' use
    • Ironing facilitiesIroning facilities
    • Travel agent bookingsTravel agent bookings
    • Private parkingPrivate parking
    • GardenGarden
    • Totally non-smokingTotally non-smoking
    • Dogs/pets NOT acceptedDogs/pets NOT accepted
    • Central heatingCentral heating
    • Electric shaver pointsElectric shaver points
    • Television availableTelevision available
    • Swimming pool - indoor onsiteSwimming pool - indoor onsite
    • Golf available (onsite or nearby)Golf available (onsite or nearby)
    • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
    • Vegetarian diet availableVegetarian diet available
    • American Express acceptedAmerican Express accepted
    • WiFi or internet accessWiFi or internet access
    • DVD playerDVD player
    • Single sex groups welcomedSingle sex groups welcomed
    • HairdryerHairdryer
    • Staff fluent in GermanStaff fluent in German
    • Staff fluent in SpanishStaff fluent in Spanish

    South View has its own indoor swimming pool which is heated to 28-29 degrees C in the winter and has patio doors leading to a large south facing licensed patio area. For your convenience we also have an honesty bar and guest lounge. Children welcome from age 16.

    Self-Assessed Accessibility Details


    • Surface of the car park and pathway leading to entrance is
      • YesSolid ie tarmac / concrete etc
    • Route from the parking area to the entrance:
      • YesHas steps and no ramp

    Public Areas

    • YesGood contrast between the floor and wall
    • YesClear surfaces such as glass doors have contrast markings
    • YesGuest information available in large print (14pt and over)


    • YesBedroom furniture can be re-arranged if requested by guest
    • YesBedroom with non-allergenic bedding available
    • Bathrooms available with:
      • YesSeparate shower unit
      • YesBath with shower
      • YesBath


    • YesSteps to the main entrance
      • 4
        Number of steps to entrance
    • YesEntrance well lit
    • YesBell at main entrance


    • YesLevel access (no steps/thresholds) or access by ramp or lift
    • YesGood contrast between the floor and walls
    • Meals for guests with special dietary requirements can be provided:
      • YesSugar free (diabetic)
      • YesGluten free (coeliac)
      • YesLactose free (dairy free)
      • YesNut free
      • YesVegetarian
      • YesVegan