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image for Visitor Centre item typeEnvironmental Information at The Pump House Environment Centre

  • Worcestershire Hidden Gems
  • Self-assessed Accessibility Information

Exhibition, free entry

WORCS HIDDEN GEMS

Contact

Mrs Roisin Hanks

Address

Waterworks Road,
Barbourne,
Worcester,
Worcestershire,
WR1 3EZ

Baby changing facilitiesCredit cards accepted (no fee)Disabled toiletsOn-site light refreshmentsPicnic sitePostboxPublic toiletsAccepts groups

Children welcomeDisabled accessDogs not accepted (except guidedogs)Smoking not allowed

Opening details

Open all year except Easter Sunday and between Christmas and New Year

Prices

Free entry

Directions

See location of The Pump House Environment Centre on Google mapsSee location on Google maps

Map reference: SO 840564  Lat: 52.20644 Long: -2.23469

By Road:
From North, turn right into Barbourne Lane, then left into Pitchcroft Lane and immediately right. Follow road to the right. We are located straight in front. From South, turn left into Barbourne Lane then follow instructions above.

By Public Transport:
Bus 22, 32, 144, & 303 stop at Barbourne Lane.

Parking: free

Facilities

  • Baby changing facilitiesBaby changing facilities
  • Credit cards accepted (no fee)Credit cards accepted (no fee)
  • Disabled toiletsDisabled toilets
  • On-site light refreshmentsOn-site light refreshments
  • Picnic sitePicnic site
  • PostboxPostbox
  • Public toiletsPublic toilets
  • Accepts groupsAccepts groups
  • Children welcomeChildren welcome
  • Disabled accessDisabled access
  • Dogs not accepted (except guidedogs)Dogs not accepted (except guidedogs)
  • Smoking not allowedSmoking not allowed

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • The surface of the car park and pathway leading to entrance:
    • Yesis solid
  • The route from the parking area to the entrance:
    • YesHas a ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
    • YesTo the gift shop
  • YesGood contrast between the floor and walls
  • YesBaby changing facilities
  • YesVisitor information available in large print (14pt and over)

General

  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesEffective lighting for visually impaired visitors
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system
  • YesVisual alarm system

Entrance

  • YesSteps to the main entrance
    • 6
      Number of steps to entrance
    • YesHandrail by steps
  • YesRamp to entrance
    • YesHandrail by ramp

Food

  • YesLevel access (no steps/thresholds) or access by ramp or lift to cafeteria
  • YesGood contrast between the floor and walls
  • Restaurant / cafe provide meals for visitors with special dietary requirements:
    • YesGluten free (coeliacs)
    • YesLactose free (dairy free)
    • YesOrganic
    • YesVegetarian
    • YesVegan
  • YesSeating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
  • YesHigh chairs for children
  • YesChildren's menu