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About Us

Carrie-Ann Lightley, Tourism for All's Information Service Manager

Tourism for All UK is a national charity dedicated to removing the barriers which prevent people enjoying access to tourism and leisure. We operate an information service for people with disabilities and older people, and anyone with access needs. This includes an enquiry service by phone or email, an online directory, and some printed guides. We also have a Facebook page, Twitter account, and a blog by Carrie-Ann Lightley, our Information Service Manager, herself a wheelchair user and independent traveller. And we attend mobility shows, and industry trade fairs.

You can contact Carrie-Ann on 0845 124 9971 or

As well as our support to individual travellers, Tourism for All UK works with the travel industry and government to raise standards of accessibility in tourism. Our business members are encouraged to continuously examine and improve their accessibility, and also to train their staff. To this end, we offer members free online training which is tailored for staff in the hospitality business, with a general course followed by a part specific to job roles of receptionist, waiter, doorman, etc. (thanks to the support of European projects, Happy Tourist and Accessible Tourism in Europe). More information on these courses can be found Tourism for All website.

Tourism for All derives the majority of its income from membership - both from individuals and businesses. We need support to demonstrate the importance of our aims and to run our information service. We offer members a range of discounts and benefits.

"Many thanks, from the bottom of my heart. I wouldn't have done it without your help. You made my holiday possible and I'm really, really happy. I hope all the british are just as kind as you. Have a lovely spring! Best regards, Alina."


"TFA is so important for disabled people. It is doing a superb job and I and many others appreciate the leadership and support on issues that are vital to disabled people."

Mark Wilson, TFA member

"The expertise and hard work of the members of the TFA has had a powerful effect in persuading those in the hotel, restaurant, entertainment and leisure industries to start to pull down the barriers which prevent disabled people from taking holidays with families and friends.  By supporting the work of the TFA we can all play our part in ensuring that all the barriers fall and fall soon."

Baroness Anelay of St Johns



We have further information on individual membership and business membership.


Information passed to you from Tourism for All is from TFA partners, recommended by other users, or submitted to us directly by the owners. TFA therefore cannot take responsibility for the total accuracy of the information given, whilst endeavouring to make it as correct as possible.Those booking accommodation do so at their own risk and should make enquiries to ensure that they can meet your specific requirments, TFA take no responsibility for this.

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