“Under European law, if you are disabled or have difficulty moving around you can request assistance when you fly to and from Europe.

Anyone who has difficulty moving around, for example, because of their disability, age or a temporary injury, can receive help when they fly. You do not need to be permanently or physically disabled to benefit from this service.

The Equality and Human Rights Commission is the complaints handling body in Great Britain for Air Travel Accessibility. The Consumer Council for Northern Ireland is the body for Northern Ireland and both organisations offer advice and guidance.”

For further information regarding “Your rights to fly” please see the guide provided at the Equality and Human Rights Commission. The “Your rights to fly” guide is also available in hard copy, Easy Read, Braille, audio CD, data CD, and downloadable pdf versions.

For further information you can also look at the European Commission’s page on Passenger Rights.

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