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Hilton Leicester

  • VisitEngland Accredited Hotel
  • Green Tourism Silver Award
  • Older and less mobile
  • Visually impaired in need of key services and facilities
  • Hearing impaired in need of key services and facilities
  • Stay Play Explore
  • Self-assessed Accessibility Information

Hotel with 179 rooms £139 prpnb



0116 263 4504


Junction 21 Approach,
LE19 1WQ

Children welcomeTelephoneRadioTelevisionSatellite TVTea/coffee making in bedroomsLicenced (table or bar)Packed lunches providedSpecial diets availableLounge for residents' useNight porterPassenger liftIroning facilitiesConference facilitiesChristmas special programmeTravel agent bookingsSnacks/afternoon teaHealth/beauty facilities onsiteDogs/pets NOT acceptedSenior citizens reduced ratesDisabled facilitiesCentral heatingLaundry facilitiesElectric shaver pointsTelephone (public)Television availableSauna onsiteSwimming pool - indoor onsiteRestaurant open to non-residentsVisa/Mastercard/Switch acceptedVegetarian diet availableAmerican Express acceptedDesignated smoking areaWiFi or internet accessLeisure club (onsite or nearby)Air conditioningCoach parties welcomedEuros acceptedSingle sex groups welcomedEvening mealsHairdryerHigh chairs availableCots availableGym on siteStaff fluent in ItalianStaff fluent in ChineseStaff fluent in Polish

Children welcome from any age.


    Guestlink Reviews Silver Award
    Family with Young Children N B
    United Kingdom
    08 March 2018
    Rated as 4 out of 5


    Staff were lovely and my 3 year old daughter was made very welcome band included by staff including a small present which was a lovely touch. The hotel was clean enough although is ready for redecorating. Hotel was generally quiet and warm but would benefit from ability to control temperature in rooms more. On the Saturday night we were in the middle room of a group who were loud and disruptive and this wasn’t dealt with by staff although we did not feel comfortable to alert them. The pool was lovely as was breakfast with plenty of choice and well cooked. The dinner in the hotel restaurant was expensive although we enjoyed the adults food. The children’s menu and quality of food was disappointing. It was typical ‘kids’ food with no healthier or choices of ‘real’ food. The children’s food was cheap and reconstituted chicken strips.
    Overall our stay was nice and we would consider returning, mostly due to the staff

    Rated as 3 out of 5 Rated as 5 out of 5 Rated as 4 out of 5 Rated as 5 out of 5 Rated as 4 out of 5
    Report abuse: Contact


    • Children welcomeChildren welcome
    • TelephoneTelephone
    • RadioRadio
    • TelevisionTelevision
    • Satellite TVSatellite TV
    • Tea/coffee making in bedroomsTea/coffee making in bedrooms
    • Licenced (table or bar)Licenced (table or bar)
    • Packed lunches providedPacked lunches provided
    • Special diets availableSpecial diets available
    • Lounge for residents' useLounge for residents' use
    • Night porterNight porter
    • Passenger liftPassenger lift
    • Ironing facilitiesIroning facilities
    • Conference facilitiesConference facilities
    • Christmas special programmeChristmas special programme
    • Travel agent bookingsTravel agent bookings
    • Snacks/afternoon teaSnacks/afternoon tea
    • Health/beauty facilities onsiteHealth/beauty facilities onsite
    • Dogs/pets NOT acceptedDogs/pets NOT accepted
    • Senior citizens reduced ratesSenior citizens reduced rates
    • Disabled facilitiesDisabled facilities
    • Central heatingCentral heating
    • Laundry facilitiesLaundry facilities
    • Electric shaver pointsElectric shaver points
    • Telephone (public)Telephone (public)
    • Television availableTelevision available
    • Sauna onsiteSauna onsite
    • Swimming pool - indoor onsiteSwimming pool - indoor onsite
    • Restaurant open to non-residentsRestaurant open to non-residents
    • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
    • Vegetarian diet availableVegetarian diet available
    • American Express acceptedAmerican Express accepted
    • Designated smoking areaDesignated smoking area
    • WiFi or internet accessWiFi or internet access
    • Leisure club (onsite or nearby)Leisure club (onsite or nearby)
    • Air conditioningAir conditioning
    • Coach parties welcomedCoach parties welcomed
    • Euros acceptedEuros accepted
    • Single sex groups welcomedSingle sex groups welcomed
    • Evening mealsEvening meals
    • HairdryerHairdryer
    • High chairs availableHigh chairs available
    • Cots availableCots available
    • Gym on siteGym on site
    • Staff fluent in ItalianStaff fluent in Italian
    • Staff fluent in ChineseStaff fluent in Chinese
    • Staff fluent in PolishStaff fluent in Polish

    Children welcome from any age.

    Self-Assessed Accessibility Details


    • YesDesignated parking for guests with disabilities
      • YesWithin 50 metres approx. of entrance
    • Surface of the car park and pathway leading to entrance is
      • YesSolid ie tarmac / concrete etc
    • YesDrop-off point for guests outside entrance
    • Route from the parking area to the entrance:
      • YesIs flat (i.e. without steps)

    Public Areas

    • Level access (no steps/thresholds) or access by ramp or lift to:
      • YesEntrance to reception
      • YesPublic toilet
      • YesOne or more bedrooms
      • YesLounge
      • YesBar
      • YesSwimming pool
      • YesGym/leisure centre
    • YesGood contrast between the floor and wall
    • YesLift equipped with verbal floor announcements
    • YesLift equipped with raised floor numbers or braille numbers or letters
    • YesBaby changing facilities
    • YesGuest information available in large print (14pt and over)


    • YesBedroom furniture can be re-arranged if requested by guest
    • YesBedroom with non-allergenic bedding available
    • Bathrooms available with:
      • YesBath with shower
    • YesBath with support handrails available
    • YesBathroom with emergency call system available
    • YesBedrooms available with emergency call systems such as vibrating pads (if fire alarm is activated)
    • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
    • YesBathrooms available that have been specially adapted for wheelchair users


    • YesEntrance well lit
    • YesBell at main entrance


    • YesLevel access (no steps/thresholds) or access by ramp or lift
    • YesGood contrast between the floor and walls
    • YesMenus available in large print (14pt and over)
    • Meals for guests with special dietary requirements can be provided:
      • YesSugar free (diabetic)
      • YesGluten free (coeliac)
      • YesLactose free (dairy free)
      • YesLow potassium
      • YesLow sodium
      • YesNut free
      • YesAdditive free
      • YesOrganic
      • YesVegetarian
      • YesVegan


    • YesProprietors/staff available 24-hours
    • YesEmergency evacuation procedures for guests with disabilities
    • YesStaff have had disability awareness training