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The Falstaff Hotel

  • Self-assessed Accessibility Information

Metro Hotel with 46 rooms £61-£129 prpnb

ACCESS DETAILS

Contact

01227 462 138

Address

8-10 St. Dunstans Street,
Canterbury,
CT2 8AF

Children welcomeTelephoneTelevisionTea/coffee making in bedroomsLicenced (table or bar)Lounge for residents' useNight porterIroning facilitiesTravel agent bookingsSnacks/afternoon teaPrivate parkingTotally non-smokingDogs/pets NOT acceptedBuilding of historical interestDisabled facilitiesCentral heatingElectric shaver pointsRestaurant open to non-residentsVisa/Mastercard/Switch acceptedVegetarian diet availableAmerican Express acceptedWiFi or internet accessCoach parties welcomedEvening mealsHairdryerHigh chairs availableCots availableReal log/coal firesStaff fluent in ItalianStaff fluent in Spanish

Reviews

    Mature / Senior Couple S
    Maidenhead, United Kingdom
    27 September 2017
    Rated as 4 out of 5

    “very good 4 stars.”

    I found the hotel staff extremely helpful and were able to give good advice. The bed was comfortable and the pillows excellent. Breakfasts gave a wide choice, I would have liked a facility for food in the evening, but there were plenty of places to eat near .All in all a most enjoyable stay.

    Rated as 4 out of 5 Rated as 5 out of 5 Rated as 4 out of 5 Rated as 4 out of 5 Rated as 4 out of 5
    Report abuse: Contact helpdesk@nvg.net

    Facilities

    • Children welcomeChildren welcome
    • TelephoneTelephone
    • TelevisionTelevision
    • Tea/coffee making in bedroomsTea/coffee making in bedrooms
    • Licenced (table or bar)Licenced (table or bar)
    • Lounge for residents' useLounge for residents' use
    • Night porterNight porter
    • Ironing facilitiesIroning facilities
    • Travel agent bookingsTravel agent bookings
    • Snacks/afternoon teaSnacks/afternoon tea
    • Private parkingPrivate parking
    • Totally non-smokingTotally non-smoking
    • Dogs/pets NOT acceptedDogs/pets NOT accepted
    • Building of historical interestBuilding of historical interest
    • Disabled facilitiesDisabled facilities
    • Central heatingCentral heating
    • Electric shaver pointsElectric shaver points
    • Restaurant open to non-residentsRestaurant open to non-residents
    • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
    • Vegetarian diet availableVegetarian diet available
    • American Express acceptedAmerican Express accepted
    • WiFi or internet accessWiFi or internet access
    • Coach parties welcomedCoach parties welcomed
    • Evening mealsEvening meals
    • HairdryerHairdryer
    • High chairs availableHigh chairs available
    • Cots availableCots available
    • Real log/coal firesReal log/coal fires
    • Staff fluent in ItalianStaff fluent in Italian
    • Staff fluent in SpanishStaff fluent in Spanish

    Self-Assessed Accessibility Details

    Parking

    • YesDesignated parking for guests with disabilities
      • YesWithin 50 metres approx. of entrance
    • Surface of the car park and pathway leading to entrance is
      • YesSolid ie tarmac / concrete etc
    • YesDrop-off point for guests outside entrance
    • Route from the parking area to the entrance:
      • YesIs flat (i.e. without steps)

    Public Areas

    • Level access (no steps/thresholds) or access by ramp or lift to:
      • YesEntrance to reception
      • YesPublic toilet
      • YesOne or more bedrooms
      • YesLounge
      • YesBar
    • YesGood contrast between the floor and wall
    • YesClear surfaces such as glass doors have contrast markings
    • YesGuest information available in large print (14pt and over)

    Bedrooms

    • YesBedroom furniture can be re-arranged if requested by guest
    • YesBedroom with non-allergenic bedding available
    • Bathrooms available with:
      • YesSeparate shower unit
      • YesBath with shower
      • YesBath
    • YesBath with support handrails available
    • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
    • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
    • YesBathrooms available that have been specially adapted for wheelchair users

    Entrance

    • YesEntrance well lit
    • YesBell at main entrance

    Dining

    • YesLevel access (no steps/thresholds) or access by ramp or lift
    • YesGood contrast between the floor and walls
    • YesMenus available in large print (14pt and over)

    General

    • YesProprietors/staff available 24-hours
    • YesEmergency evacuation procedures for guests with disabilities