Awards for Milsoms Kesgrave Hall

AA 4 Star Hotel

Star ratings, from one to five, show the standard of quality for hotels, guest accommodation and self catering.

Additional information on this classification scheme is available here.

Signpost

Our inspectors set the highest standards and expect every one of our luxury hotels in the UK to live up to them. We demand fine cuisine, using the best fresh produce. Bedrooms should be furnished with style and have all the comforts you need away from home. The hotel should be located in an interesting area, with plenty of opportunity for sport and leisure. Above all hotels should be welcoming, places you want to return to again and again.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
    • YesGravel
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)
    • YesHas a ramp

Public Areas

  • YesGood contrast between the floor and wall
  • YesBaby changing facilities

Bedrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath with shower
    • YesBath
  • YesBathroom with emergency call system available
  • YesBathrooms available that have been specially adapted for wheelchair users

Entrance

  • YesSteps to the main entrance
    • 1
      Number of steps to entrance
  • YesRamp to entrance
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities