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Travel by coach

National Express Customer Support

Disabled Persons Travel Helpline
P.O. Box 9854
Birmingham
B16 8XN

Telephone: 0121 423 8479 Textphone: 0121 455 0086

Fax: 0121 454 8052

Email: DPTH@nationalexpress.com

www.nationalexpress.com

National Express welcomes disabled travellers and is committed to providing a high standard of service to them. If you require assistance please contact National Express at least 24 hours in advance of your journey to discuss available assistance. Contact the Disabled Persons Travel Helpline to receive their information leaflet for disabled customers or other specialist information about journeys, reservations and ticket sales. Access can be provided to large print information or audiotapes for partially sighted travellers on request.

Lightweight wheelchairs (weighing less than 20Kg) are accepted, but heavier wheelchairs, powered wheelchairs and scooters cannot be carried. Assistance dogs will be accepted. Travellers requiring oxygen will be allowed to carry oxygen supplies in hand held bottles.

Confederation of Passenger Transport UK

Imperial House
15-19 Kingsway
London
WC2B 6UN

Telephone: 020 7240 3131

Email: cpt@cpt-uk.org

http://www.cpt.org

The Confederation has a publication called 'Access' on accessible facilities in the UK's bus and coach companies.

 

Victoria Coach Station

164 Buckingham Palace Road
London
SW1 9TP

Telephone: 0207 8240000

www.tfl.gov.uk/vcs

Operate a mobility assistance service 10am to 6pm. Can be booked via telephone or online, 24 hours in advance. Station is fully accessible with accessible WCs. There is a Help Point in the station.

 

Wheelchair Travel

1 Johnston Green
Guildford
Surrey
GU2 9XS

Telephone: 01483 233640

Fax: 01483 237772

Email: info@wheelchair-travel.co.uk

www.wheelchair-travel.co.uk

Transport service for travellers with disabilities, 28 miles south of London. Wheelchair Travel hire out accessible mini-vans, and hand controlled cars throughout the country. Can provide airport transfers, city tours, wheelchair accessible taxis, chauffeur and guides if required.

 
 

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