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The Elephant and Castle Hotel

  • Visit Wales 3 Star Hotel
  • Self-assessed Accessibility Information

Hotel with 19 rooms £60-£140 prpnb



01686 626271


Broad Street,
SY16 2BQ

Children welcomeTelephoneTelevisionSatellite TVTea/coffee making in bedroomsLicenced (table or bar)Packed lunches providedSpecial diets availablePassenger liftConference facilitiesSnacks/afternoon teaPrivate parkingGardenTotally non-smokingDogs/pets NOT acceptedDisabled facilitiesCentral heatingLaundry facilitiesElectric shaver pointsRestaurant open to non-residentsVisa/Mastercard/Switch acceptedVegetarian diet availableAmerican Express acceptedWiFi or internet accessLeisure club (onsite or nearby)Evening mealsHairdryerHigh chairs availableCots available

Children welcome from any age.


    Guestlink Reviews Silver Award
    Alone D G
    United Kingdom
    05 February 2018
    Rated as 4 out of 5

    “I was staying before attending a funeral locally”

    My room was modest but well appointed. Hoever, the heated towel rail didn't heat and the shower ran only hot and so I had to have a bath. All survivable but it would have been more enjoyable if these defects had been fixed before I used the room.
    On the positive, the food and service in the restaurant were very good - the chef has some style and the prices very reasonable.

    Rated as 4 out of 5 Rated as 4 out of 5 Rated as 5 out of 5 Rated as 4 out of 5 Rated as 4 out of 5
    Report abuse: Contact


    • Children welcomeChildren welcome
    • TelephoneTelephone
    • TelevisionTelevision
    • Satellite TVSatellite TV
    • Tea/coffee making in bedroomsTea/coffee making in bedrooms
    • Licenced (table or bar)Licenced (table or bar)
    • Packed lunches providedPacked lunches provided
    • Special diets availableSpecial diets available
    • Passenger liftPassenger lift
    • Conference facilitiesConference facilities
    • Snacks/afternoon teaSnacks/afternoon tea
    • Private parkingPrivate parking
    • GardenGarden
    • Totally non-smokingTotally non-smoking
    • Dogs/pets NOT acceptedDogs/pets NOT accepted
    • Disabled facilitiesDisabled facilities
    • Central heatingCentral heating
    • Laundry facilitiesLaundry facilities
    • Electric shaver pointsElectric shaver points
    • Restaurant open to non-residentsRestaurant open to non-residents
    • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
    • Vegetarian diet availableVegetarian diet available
    • American Express acceptedAmerican Express accepted
    • WiFi or internet accessWiFi or internet access
    • Leisure club (onsite or nearby)Leisure club (onsite or nearby)
    • Evening mealsEvening meals
    • HairdryerHairdryer
    • High chairs availableHigh chairs available
    • Cots availableCots available

    Children welcome from any age.

    Self-Assessed Accessibility Details


    • YesDesignated parking for guests with disabilities
      • YesWithin 50 metres approx. of entrance
    • Surface of the car park and pathway leading to entrance is
      • YesSolid ie tarmac / concrete etc
    • YesDrop-off point for guests outside entrance
    • Route from the parking area to the entrance:
      • YesIs flat (i.e. without steps)

    Public Areas

    • Level access (no steps/thresholds) or access by ramp or lift to:
      • YesEntrance to reception
      • YesPublic toilet
      • YesOne or more bedrooms
      • YesLounge
      • YesBar
    • YesGood contrast between the floor and wall
    • YesLift equipped with verbal floor announcements
    • YesLift equipped with raised floor numbers or braille numbers or letters
    • YesBaby changing facilities
    • YesGuest information available in large print (14pt and over)


    • YesBedroom furniture can be re-arranged if requested by guest
    • YesBedroom with non-allergenic bedding available
    • Bathrooms available with:
      • YesSeparate shower unit
      • YesBath with shower
      • YesBath
      • YesWet room
    • YesSeparate shower unit with support handrails available
    • YesSeparate shower unit with fixed shower seat or shower chair available
    • YesWCs with handrails available
    • YesBathroom with emergency call system available
    • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
    • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
    • YesBathrooms available that have been specially adapted for wheelchair users


    • YesEntrance well lit


    • YesLevel access (no steps/thresholds) or access by ramp or lift
    • YesGood contrast between the floor and walls
    • YesMenus available in large print (14pt and over)
    • Meals for guests with special dietary requirements can be provided:
      • YesSugar free (diabetic)
      • YesGluten free (coeliac)
      • YesLactose free (dairy free)
      • YesVegetarian
      • YesVegan


    • YesProprietors/staff available 24-hours
    • YesEmergency evacuation procedures for guests with disabilities